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Old 03-17-2009, 04:46 PM   #1 (permalink)
SylviaT
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Default Consumer Complaint about the DTV Coupon Program

My card expired on me because I thought with message valid through 12/1/08 was the time to purchase the DTV and was very disappointed when I tried to buy it on 12/2/08 and was told it expired. In addition, I’m a senior on fixed income and can’t even get an extention on the cards — It was very unfair for several reasons

1) The date I received it was not the 1st of the month that would give me 3 months to purchase

2) It should have stated on the card the expiration date and it would have been very easy to understand

3) To call and not able to talk with anyone concerning the card and date received and date expired was impossible — I think the news media need to know this so people can understand if they request a discount card and how it works
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