I just bought a DTVPal Plus from the Dish Network website. I filled everything out correctly, including my $40 coupon info. I press submit, and then it says they had technical difficulties and to call their customer service number. Before I do that, I check my debit card history and there is a Dish Network charge of $68.94 (59.99 price + 8.95 shipping). Strangely enough, they didn't apply the tax that I was charged. So basically, my coupon did not get applied to the balance. I call them up and explain the situation and they apologized and told me to call back in 2-3 days (Monday basically). I don't remember the exact reason he said but he said something about needing their system to update with my purchase I believe. I didn't even give him any personal information so I don't know how he would know that my order specifically wasn't in the system yet.

Has anyone else had this problem with ordering from Dish Network? If I see that I get credited for the coupon then I probably won't call back, but if nothing is resolved by Monday, I will give them another call. Thanks for listening, just wanted to vent a little.