Quote:
Originally Posted by Taki
I think many companies are going to start moving their operations back to inside the country. Customers as a whole are bucking the system and asking for someone who can speak American, notice I did not say English :P
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hehe, it is kind of true. I'm on the phone a lot with overseas tech support with my job, and it's so frustrating when there is a communication barrier. I'm sure it works to the call center's advantage because most people get frustrated and just give up on trying to get help. Not me, I'll stick it out on the phone until I get my questions answered.
