Originally Posted by texeditor

I had Vonage for about a year and it was awful. Hours of tech support never resolved intermittent static and absolute silence to person on other end. Anyway, it wasn't for me.

I'm going back to TWC. Anyone know a way to negotiate a good package if your internet/cable rates are already locked in?

Also, anyone have experience leaving Vonage? They have tried to charge me in past for router that I returned--hang onto those delivery receipts kids--as well as canceling my service without my consent. Many calls and emails later it was resolved. My time and energy too valuable.

Suggestions?