From 2003-2005, I had Comcast digital cable (and HD) service with a DVR (Digital Video Recorder) set top box. I loved the amount of channels available, and quick load time for their guide menu with tv show listings (as opposed to some of the slower menu load times on Satellite boxes).

My biggest gripe about their service was this new technology (back then it was new) called "In Demand". The best way I can explain it, is by giving an analogy...

Most hotels have an option on their TVs to watch a movie with the press of a button...so basically, you can choose whatever movie you want to watch, whenever you want to watch it.

That's how "In Demand" works, and in theory, it sounded like a wonderful idea!

The first day I tried it, I chose the "In Demand" menu option to view the movies they offered for free, and there were close to 100 or so. GREAT.

Unfortunately, after choosing a movie, the digital cable set top box froze and had to be unplugged from the wall before it would start working again. Eventually, I got it to work, but I would say that overall, the set top box had to be unplugged and restarted about 40% of the time in order to get "In Demand" to work.

Has Comcast gotten better with this service? Are there more offerings available now with the "In Demand" service? I cancelled service about 3 years ago due to being relocated for my job, so I'm curious if they've improved the overall experience.