Quote:
Originally Posted by dreamr802
That surprises me that they didn't give you a new box when you had your cable installed. That's weird. Especially with electronics, I ALWAYS make sure that I'm receiving something new and not refurbished.
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Yeah, you would think that would, but when I called in and gave the # of the box, they informed me I had a refurbished one and I can come in anytime to get a new one or have a tech come out. Customer service is usually pretty excellent at Time Warner.
