i had applied for (2) TWO on the following date 6/2/2008 and was confirmed with a mail out date of 6/27/2009
Well i NEVER recieved it, and i called to inquire the where about and how long it will take and was greeted by a very NASTY employee who would not answer my questions, just told me to go to the website.
I ask you to replay your phone recordings to hear for yourself what was said.
Anyhow, i was told by another employee after i called back right after the first employee HUNG UP on me after being RUDE to me, and was told to send a email instead.

PS
PLEASE NOTE i would like very much to put in a consumer complaint against the first employee for her rudness in answer and hanging up. It was some female from india with a squeaky voice that i had a hard time understanding. Seems like she was in a bad mood when she first answered the phone and took her frustration out on me. I will also be sending in a complaint to the BBB today.

i was told to send a email to this email address: customersupport@dtv2009.gov
which i emailed today 12/07/2008

ALSO NOTE i recieved the coupons on 12/06/2008 seems that they where delivered to wrong address by postman.