How many splits do you have of your Antenna cable?
Have you tried the two boxes at the different locations to see if it's the box or the location? I mean if you get 13 in the living room with one box but don't get it in the kitchen with another, can the living room box get 13 when connected to the kitchen TV?
If not, i would not blame the box but the antenna cable, perhaps the split is degrading the signal. Where is the Amp in relation to everything?
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