Charter Nightmares!
Yes, hopefully your area will get a new provider soon. My mother just built a new home on her property and Charter said that they would come out to drop cable when the trench was open (you know, the one trench for electricity, phone, cable, etc.) Mind you, she had given Charter an easement on her property a few years ago for numerous additional customers. When push came to shove, and with three days notice to Charter (they said they only needed 1), they refused to drop the line, required her contractor to pick up the line and install it, and then charged her a connection fee on an already existing account! They're terrible, disorganized, and not very community/communication friendly.
|