Chase.com Down September 19th, 2012
by, 09-19-2012 at 08:54 AM (8215 Views)
If you're thinking about logging on to Chase's website chase.com, the site is currently offline. Chase's main banking site went down at approximately 9:18AM PDT this morning.
A slightly disturbing problem with today's outage is that there's no message informing customers of what's going on right now. As far as Chase performing maintenance on the website, this wasn't part of a planned or routine take down either.
News of the event seems limited right now, other than quite a few mentions on Twitter from frustrated customers. The outage appears to be nationwide as tweets have come in from California all the way to Pennsylvania.
I'll be posting updates here as I find more information.
Update 10:23:AM PDT: Chase's Twitter feed has not mentioned anything about the shut down. Their last update was a PR Newswire release over an hour ago. (Link to Chase Twitter Account)
Update 11:01AM PDT: Over an hour into the outtage, Chase's Twitter feed has posted the following message:
Chase Support @ChaseSupport
Chase.com is experiencing intermittent issues. We're working to restore full connectivity & apologize for any inconvenience.
Update 11:15AM PDT: Thanks to a commenter on here, the Chase Mobile app seems to be running and letting users log in, which I have confirmed. Picture attached:
Update 1:44PM PDT: Chase.com is back online. Their Twitter feed didn't mention anything about what happened, but at least their customers have access to their banking information.
Update 6:01PM PDT: Chase appears to be down again. We will be providing updates at this blog post.