I've had an old Comcast box for quite sometime now (at least 4 years) and it seems to be running slow. I've been thinking about calling them to ask for a new one, but how should I go about it? Is there a certain DVR model I should ask for?
This is a discussion on How can I get a new Comcast DVR? within the Comcast forums, part of the Cable and Satellite Providers category.
I've had an old Comcast box for quite sometime now (at least 4 years) and it seems to be running slow. I've been thinking about calling them to ask for a new one, but how should I go about it? Is there a certain DVR model I should ask for?
This is an official Comcast website where you have an option to enter your Street address and zip code. On doing so you will get the prices and offers on all the DVR that are available in your area.
Comcast DVR and HD-DVR Service | Prices and Costs | Recorders
Motorola is the leading company that manufactures DVRs and cable boxes that are compatible with Comcast. The other companies are Page and TiVo. The following website will provide you with the all types of DVRs and cable boxes that are compatible with Comcast.
The Models of Comcast DVR Boxes | Tech Tips - Salon.com
You can always just unplug your DVR and take it with you to your nearest Comcast facility. They will simply take it back and give you a new one. When there, you can talk to them about what they have available for you.