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Old 09-09-2009, 07:21 PM   #1 (permalink)
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Default What's the newest HD DVRs from Comcast?

I'm using the DCT 6412 III HD-DVR receiver which I got a few years ago so I'm thinking about getting a set top box with an HDMI output now that I have a TV with HDMI input. Any help would be appreciated.
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Old 09-10-2009, 04:01 AM   #2 (permalink)
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Originally Posted by TimothyD View Post
I'm using the DCT 6412 III HD-DVR receiver which I got a few years ago so I'm thinking about getting a set top box with an HDMI output now that I have a TV with HDMI input. Any help would be appreciated.
Hi Timothy - there are various models in various markets. If you would like you can email me directly at our HQs and my team will make the arrangements for a tech to get one to you. my email is doug_powell@cable.comcast.com. Or you can email we_can_help@cable.comcast.com
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Old 09-10-2009, 04:58 AM   #3 (permalink)
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Note thought that newer is not always better. I've read lots of reports from folks returning DCX-series DVRs in favor of DCH-series DVRs, due to some of the early problems with the newer device.

Also, besides more storage space, I haven't read much in terms of other advantages of the newer boxes. It has more modern technology inside, of course, but because the head-ends have to support the older boxes, as well, they cannot substantially upgrade the software they deploy.
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Old 09-16-2009, 07:19 AM   #4 (permalink)
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Thanks for the responses. I ended up calling and trying to negotiate with the Comcast representative I was speaking too, but I may go with the Tivo option since it is available. Thanks for the email addresses Doug, I'll be sure to keep them handy in case I have any problems or complaints.

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