Worst Company in America 2012 - Round One: Comcast vs Time Warner, Dish vs DirecTV

Comcast has a distinct advantage in this round of the competition given that they have 10 million more customers than TWC. So, I don't know if it's going to be a fair fight. Since these MSO aren't head to head competitors I don't know if it can be fair. There are millions of people who have Comcast who have never had the chance to have TWC and the other way around. Now, the Dish/DirecTV fight is fairer, and my guess (having had neither but having friends who have had both) that Dish will win hands down, but will be taken out by a legacy cable company in the WCIA multichannel finals.

I have DirecTV and the service itself isn't that bad. I just hate talking to tech support. Between the hold times and uneducated employees, I'd rather just try to fix my problems myself. Which is what they probably want anyway.

Still, it's not bad enough for me to say that they are the worst company in America. Most of the banks are deserving of brown poo, not golden poo.

Thomas G: I'm sure that the banks in the WCIA banks charge you a fee to lend you poo of any kind. Also, bad customer service is generally what gets companies nominated for WCIA. Your product / service may be great, but bad policies and poor service are what upset a lot of people about these companies.

what i hate is overseas tech support. i can't understand a damn thing any of the tech support people say at XM Radio and most of the time they get my account changes wrong when I call in. I'd vote for XM radio if they were up there on the list to vote for as worst company.

UPDATE:

SCHEDULE OF WORST COMPANY IN AMERICA 2012 BOUTS
SWEET 16
MARCH 21:
* Noon ET: Best Buy vs. EA
* 2:00 p.m. ET: Facebook vs. USPS

MARCH 22:
* 9:30 a.m. ET: Comcast vs. DirecTV
* Noon ET: Bank of America vs. Citi
* 2:00 p.m. ET: Ticketmaster vs. Spirit Airlines
MARCH 23:
* 9:30 a.m. ET: PayPal vs. Charter
* Noon ET: AT&T vs. Walmart
* 2:00 p.m. ET: Walmart vs. GameStop

Originally Posted by MrPogi

UPDATE:

SCHEDULE OF WORST COMPANY IN AMERICA 2012 BOUTS
SWEET 16
MARCH 21:
* Noon ET: Best Buy vs. EA
* 2:00 p.m. ET: Facebook vs. USPS

MARCH 22:
* 9:30 a.m. ET: Comcast vs. DirecTV
* Noon ET: Bank of America vs. Citi
* 2:00 p.m. ET: Ticketmaster vs. Spirit Airlines
MARCH 23:
* 9:30 a.m. ET: PayPal vs. Charter
* Noon ET: AT&T vs. Walmart
* 2:00 p.m. ET: Walmart vs. GameStop

I see in the multichannel video area that the companies with the most customers "won." To make the fights fairer, they should weight the results. It's strange that DirecTV beat Dish while on the other hand DirecTV has been consistently adding customers even when Dish was losing customers.

Perhaps the correct name for the contest should be "most hated"?

Because that's what it's really counting: How many people hate company X.

You need to add Mediacomm to the final four. By far the worst cable company, if not the worst company I've ever dealt with. I built a $80M EDI company in seven years and it didn't happen treating people the way Mediacomm treats it's customers!

Originally Posted by CaptSteve

You need to add Mediacomm to the final four. By far the worst cable company, if not the worst company I've ever dealt with. I built a $80M EDI company in seven years and it didn't happen treating people the way Mediacomm treats it's customers!

Well Mediacom only has 1.1 million customers, while Comcast has 22 million customers. Both are cable companies, and people hate cable companies (though not enough to figure out they are obsolete). Comcast can actually be better and still get a lot more votes.