Dish Network Receiver Problem

**Dude 99** · 02-12-2011, 03:48 PM

Hi,
For some reason I can't get my receiver to change the channels. This just started this morning. I tried replacing the batteries in the remote, but that didn't help. Would appreciate any help. Thanks.

**dkreichen1968** · 02-12-2011, 05:14 PM

Hopefully the Dish customer reps that have joined will be able to answer your question soon!

**DanB_DISH** · 02-12-2011, 06:41 PM

Can you tell me what model your receiver box is? Also is this for the TV connected right by the box or a secondary?

**Dude 99** · 02-13-2011, 05:10 AM

Hi, yes thank you. We have the VIP 922 DVR receiver. I tried again this morning and it still isn't working. I tried turning the power off for 5 minutes and it didn't help.

**DanB_DISH** · 02-15-2011, 02:28 PM

No problem, that's what we're here for! Hold down zero on your remote until the system wizard comes up. Once it does go to restore and press select, make sure there is a green dot next to remote then go to restore again.
It will tell you it's downloading wait until that's complete and you should be all set!