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Old 06-13-2009, 08:06 AM   #1 (permalink)
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Default Confusing website

To Whom It May Concern,
I attempted to apply for a DTV $40 government coupon to buy a converter box and I did not get any kind of a confirmation that I had submitted the application OK. The info box I filled out was titled something about "receive
government money free." I am not a wizard on the computer but feel the website with all the different links is confusing,maybe I went to the wrong site I went to DTV2009.GOV
Now I do not know if I will receive a coupon or when. I cannot find any telephone number.
Is it possible to receive a confirmation email , as we need to buy a converter box and the cost is $50.00 without a coupon.
Thank You, Greg Hobson hobsongrg@aol.com
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Old 06-13-2009, 08:41 AM   #2 (permalink)
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Hello,
You need to specifically go to this form at the Government's website: https://www.dtv2009.gov/ApplyCoupon.aspx

Once you fill out and submit the form, you will receive a reference number. You will then be able to use the reference number for tracking purposes at https://www.dtv2009.gov/CheckStatus.aspx until the Government mails it to you.
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Old 06-13-2009, 08:44 AM   #3 (permalink)
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You apply for the coupon here
https://www.dtv2009.gov/ApplyCoupon.aspx
You track it's progress here
https://www.dtv2009.gov/CheckStatus.aspx
Quote:
Originally Posted by Hobsongt View Post
To Whom It May Concern,
I attempted to apply for a DTV $40 government coupon to buy a converter box and I did not get any kind of a confirmation that I had submitted the application OK. The info box I filled out was titled something about "receive
government money free." I am not a wizard on the computer but feel the website with all the different links is confusing,maybe I went to the wrong site I went to DTV2009.GOV
Now I do not know if I will receive a coupon or when. I cannot find any telephone number.
Is it possible to receive a confirmation email , as we need to buy a converter box and the cost is $50.00 without a coupon.
Thank You, Greg Hobson hobsongrg@aol.com
EDIT:
Sorry Jay! I was a little late. I was typing when you were posting
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Old 06-13-2009, 09:24 AM   #4 (permalink)
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Quote:
Originally Posted by 1inxs View Post
You apply for the coupon here
https://www.dtv2009.gov/ApplyCoupon.aspx
You track it's progress here
https://www.dtv2009.gov/CheckStatus.aspx

EDIT:
Sorry Jay! I was a little late. I was typing when you were posting
Hate when that happens!
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Old 06-13-2009, 10:36 AM   #5 (permalink)
 
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At least they know they are getting the correct information! All those speedy typing fingers. They really do have that FCC phone number staffed for the weekend, by the way, or they did last night, anyway, just in case they want to call instead of filling out the online form.
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Old 06-13-2009, 11:06 PM   #6 (permalink)
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Quote:
Originally Posted by Jay View Post
Hate when that happens!
I've tried to delete my own post when that happens. I try to post something related, anything left out of the original post. Like "If you submitted the application, you'd most likely get your coupons on or after xxxxxx"
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Old 06-14-2009, 05:35 AM   #7 (permalink)
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Quote:
Originally Posted by divxhacker View Post
I've tried to delete my own post when that happens. I try to post something related, anything left out of the original post. Like "If you submitted the application, you'd most likely get your coupons on or after xxxxxx"
But if I did that Jay's last post would be out of place
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