1inxs, the reason I avoid recommending an indoor power splitter is they seldom list their noise figure. So you don't know if you might add noise to the system.
In his case it appears (unless the splitter is bad and most likely not, hence assuming it's good), the added 7
db of loss through the splitter is pushing them behind the digital cliff. This means it's cutting it very close even without the splitter in there to receive the channel. Since there is 40 to 50 feet of coax before the splitter, about 3
db is lost in the line before the splitter.
So if there was an amp at the antenna that would recover the coax loss, and the splitter loss by about 10db, which is 100 times the signal or a lot. And they could still use the splitter since a simple 12db pre-amp at the antenna would over come that. But there is a TV in the basement at the other end of the house that could be on 40 to 50 ft of coax. That TV will see another 3
db of loss or a total of 13db.
So you could go with the new Winegard mast amp that is 12db, and only 3
db of noise. It would be cutting it close on gain, but would not overload anything in the system, not even the closest TV.
Winegard HDP 269 SquareShooter Pre-Amplifier for SquareShooter SS-1000 (HDP-269) | HDP-269 [Winegard]
Then even the basement TV would see 2db less loss than TV placed for a test before the splitter.
If you wanted to go a little bigger, the
Channel Master CM 7778 Titan 2 VHF/UHF Preamplifier with Power Supply (CM7778) | CM7778 [Channel Master] is probably small enough and better than the Winegards in it's range due to the fact the CM has better dynamic range.
Though the
Winegard AP 2870 Chromstar 2000 Series Pre Amplifier (AP-2870) | AP-2870 [Winegard] would also be a good choice.
But all this information is pending on his TVFool plot. But per chance something is wrong with the antenna, it might be all that is needed to be changed or a new antenna with the smaller amp.
I am guessing in the dark without knowing approx how many
dbm exist at his house. Need TVFool.com plot.