
, Kim!
Your experience is unfortunate, but by no means uncommon. Things like this most often happen for one of three reasons:
• An inadequate/poorly located antenna,
• Using an amplifier in an attempt to make up for an inadequate or poorly located antenna, or
• Worn-out, failed, damaged or defective components like cables, splitters or amps and/or poor connections between such components.
There's almost always a way to fix these issues, and sometimes, the solution is both simple and cheap. If you'd like our help, we need a little bit of information to give you good advice. We need to get an idea of what the TV signals are like at your home. As always, there's an online tool that does this:
TV Fool. Fill out the form on this page, and the site will generate a report (with address redacted) showing how strong the signals are at your home. You can pass along the report by posting the
boldface link that follows the phrase, "If you would like to share these results with others, this page can be referenced as:". It would also be helpful to know what you have for an antenna, where it is located, and how many TVs you're trying to hook up to it. Thanks!