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Old 09-24-2009, 05:20 PM   #1 (permalink)
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Default Lost Reception After Cable Co. in Building

So I had been getting 3 channels really well for the past few months. Then yesterday the cable company spent about 3 hours doing something in/around my apartment building, and now I have "No Signal." I'm guessing they were running new cables, since I have heard they're doing that around town. Would that be enough to take me from 3 clear channels to nothing? Do you think there's any hope of getting them back? I also have no FM radio reception now either. I'd appreciate any ideas.
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Old 09-24-2009, 07:04 PM   #2 (permalink)
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If your apartment is connected to an external antenna, call the cableco or the cableco contractor who did the work in your building. Ask to speak to a supervisor and tell them the contractors disconnected your over the air TV & FM reception.
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Old 09-24-2009, 07:13 PM   #3 (permalink)
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Default Thanks, but...

no external antenna. There aren't any on the building, and my reception was good before anyway, so I didn't need one. I don't think the owner would let me put one up either.
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Old 09-24-2009, 07:38 PM   #4 (permalink)
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So you are on an indoor antenna?

If you were on an indoor antenna before and after, there is a chance they have a really bad leak in their cable system.

Try just tuning through the analog channels and see if you can see the cable signal. If you can, they have a big leak.
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Old 09-25-2009, 03:37 AM   #5 (permalink)
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And that is something that (1) they're very quick to act on when it is evident that it is the case; and/because (2) the authorities are quick to fine service providers for such leakage, FWIR.
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Old 09-25-2009, 10:42 AM   #6 (permalink)
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I called late one day, and the next day they were supposed to come. I called again, and reminded them legally they have to resolve this right away.

The guy came then the next day. Very nice guy. I told him I had turned my antenna and walked the lines with my portable and the leak was most likely a loose connector and showed him the line I thought was the problem.

He looked at me like I was crazy. He went about balancing all the amps which is good practice. Then he started on the opposite end of where I suggested and about an hour later, he found it within 100 ft of my suggestion, and it was a loose connector on the hardline leaving an amp.

If you see only channels 2-13, it's normally a loose connector

If you see mainly UHF channels (Super band on a UHF OTA tuner) then it's a crack in the shield, since the aluminum jacketed hardline they use can stress crack.

Low band means there is a massive leak and seldom happens because few things in a cable system are the right length to radiate an low band leak.

Once cable is all digital, it's going to be very hard to find cable leaks, without a lot of equipment.
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