chrisc

Aaron62

Are you talking about their program guides for over-the-air television or do you have cable or satellite?

Orrymain

I would think it has to be sony. I have a Samsung 32" and have no problems with info or anything on the screen, so that makes me think it's a Sony issue. I'd call back and try to get an escalated CSR.

Eureka

The Samsung is probably getting its program guide info from each individual station. The Sony uses a different system called TVGOS. All TVGOS data is usually broadcast by only one station in your area. If you can't get that station or if there's no station in your area broadcasting the TVGOS data, the Sony may only show the name of the program.

Find the station that's supposed to be broadcasting TVGOS data in your area, here.

If a station is listed, contact them and make sure they're broadcasting the signal. If so, you may need to reset your TV Guide On-Screen feature in your TV. For Sonys, this is usually accomplished by going into the TVGOS setup options and changing the local ZIP Code to: 00000.
After setting the guide's ZIP Code to 00000, turn the TV OFF.
Wait a few minutes and turn it back on.
Hit the GUIDE button and follow the setup wizard.
You should be prompted to put in your corrrect ZIP Code.
If not, go back to the guide options and enter the ZIP manually.

chrisc

thanks for all the replies. The resetting to 00000 for a zip code then putting in my zip worked. BUT!, the wierd thing is I cant get channel 8 (cbs) to provide a description on my samsung. It has always been that way though so I figured it's an issue with that channel. The other channels are fine. On my Sony , the description for channel 8 is showing the info. By description , I mean what the show or movie is about.