Question: 11 day wait for directv dish realignment?!!

duprista

DTVUSA Rookie
#1
Need dish realignment after Hurricane Matthew. Directv service appointment--
an 11 day wait for a technician to come out!! WHAT?!! 11 days?!

Is this long wait time typical of DTV?! Have called local DTV
sources but they all state that service calls are scheduled
through the parent company.
 

Aaron62

Contributor
Staff member
#2
Seems like a long time, but, I have some family out in Florida and they're having the same problem. There were a lot of dishes/homes affected by Hurricane Mathew.
 
#3
Have you tried adjusting the dish, yourself? I do this often, but you need 2 people. One next to TV to relay progress (feedback from onscreen DirecTV signal strength numbers) back to person adjusting dish.
 
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