30 Day Money Back Guarantee - DirecTV

Had service for 10 days ro thereabouts. Failed install. Was billed in advance and paid in advance. Now, I am having troublle getting reimburse and getting my money back. I have called and called but no help. Always put on hold and passed around. Please help!

This question, "30 Day Money Back Guarantee," is about DirecTV channels, programming, equipment, and sports.
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