I live in the NW Florida area and went to the Direct TV website and noticed that they advertise a bundled package Internet phone with AT&T TV From Direct TV. Great I booked to have the TV installed and I was told that AT&T would be in touch within two days. Direct turned up and installed the TV. No call from AT&T so I chased AT&T up and found out that they did not have the capacity to provide me with a internet and phone service. They sugested that I register and I would be contacted when a spot became available ???
I had payed Direct TV $400+. So I went to a alternative provider Mediacom and arranged for all three services to be provided through them. Direct refused to refund me a cent stating that it was company policy not to give refunds even tho they admitted they were in the wrong to advertise a service that they could not provide.