4k - DirecTV

I wanted 4k installed. Directtv came out - forgot to leave the correct remote. Then they accidently cancelled all my programming. Once that was fixed I tried to watch 4k programming and now they say they hooked it up incorrectly. They have to come back. They cannot come back on the days I am available so I have to rearrange my schedule to fit theirs. Oh yeah - while I was witing the first time I was on hold 1 hour and 48 minutes. My wife finally called in on our other line and got right through How do I file a complaint with these people?

This question, "4k," is about DirecTV channels, programming, equipment, and sports.