4k mini genie - DirecTV DVR

For DirecTV TV services which include DVRs and receivers, 4k mini genie I have a a sony x930d 4k tv and a 4k mini genie. Everytime i start a show from the dvr list the input refreshes, or when i finish a show and go back to live tv, the input refreshes. It takes 2-3seconds to finish its process. Sometime it says signal lost and then it takes about 10 seconds for it to come back. Any ideas how to stop this? Also the 4k mini seems to have a slower reaction rate then the hd genie. Any thoughts...?