70+% packet loss @ tge9-5.clmkohpe07r.midwest.rr.com - Time Warner Internet

#1
This question is about "70+% packet loss @ tge9-5.clmkohpe07r.midwest.rr.com", with Time Warner Cable internet and apps. 65.189.140.151



Other route nodes in my trace to the IP are at 20-25% packet loss. Im using 209.18.47.62 as a destination.



I have been calling support for 5 weeks. Different managers involed, escalation to maintenance team, bucket team, plant supervisor, but the problem persists. My sub-divsion, at minimum, has all but given up hope that spectrum is able to fix the issue.



I would upload a screen grab from pingplotter, but the connection is so bad the upload is failing. "Uploading Screenshot - 11_8_2019 , 4_50_41 PM.png resulted in the following error: TypeError: response.data is null"

70+% packet loss @ tge9-5.clmkohpe07r.midwest.rr.com?
 
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