Activate NBA Season Ticket on my computer - DirecTV

I have bought the NBA season ticket from Directv. I have tried to activate it on the NBA web site so that I can watch games on my computer. The NBA says they cannot find a match with my Directv log in. It also says that it may take 3 to 8 days for the provider to provide id info.
Am I following the correct procedure?
Why can I not log in?

This question, "Activate NBA Season Ticket on my computer," is about DirecTV channels, programming, equipment, and sports.

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