Android App Error: "We're sorry, we weren't able to connect. Please try again." - XFinity

#1
Whenever I try to log in via the My Account App, I get the above error. This has been occurring for months now.



My phone is a Samsung S8 running Android 9. Currently up to date on all software.



Things I have tried without success thus far:

Rebooting the phone.

Uninstalling and reinstalling the app.

Clearing the app data.

Logging in on my home Xfinity-provided WiFi.

Logging in using wireless data.

Logging in on non-Xifinity WiFi.



I can login via desktop and another Xfinity app with my credentials without issue. The problem is specific to this app.

This question, "Android App Error: "We're sorry, we weren't able to connect. Please try again."," is about XFinity-Comcast TV Television Apps.

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