Apex DT250 Converter Box No Longer Working

T

tiffany

DTVUSA Rookie
#1
#1
My digital apex dt250 tv converter will not power on all of a sudden. One morning i woke up to realize that the power light was on red and will not change to green . thinking it was my universal remote , i reentered the code for apex ,nothing happened ,i bought another remote ,nothing please advice me on what to do . dissapointed owner
thanks
 
U

Unregistered

Guest
#2
#2
tiffany said:
My digital apex dt250 tv converter will not power on all of a sudden. One morning i woke up to realize that the power light was on red and will not change to green . thinking it was my universal remote , i reentered the code for apex ,nothing happened ,i bought another remote ,nothing please advice me on what to do . dissapointed owner
thanks
Click to expand...
Have you tried to power cycle the box? (unplugging it for 30 seconds)
 
Fringe Reception

Fringe Reception

Super Moderator, Chief Content Editor
Staff member
#3
#3
:welcome: tiffany,

The unregistered guest may be spot-on but I suggest you unplug it for a full minute or longer. How old is your converter box? Some brand/models are known to be "problematic" but they usually fail within the first couple months after their purchase. Good luck!

Jim
 
Tim58hsv

Tim58hsv

DTVUSA Member
#5
#5
Jim In Seattle said:
:welcome: tiffany,

The unregistered guest may be spot-on but I suggest you unplug it for a full minute or longer. How old is your converter box? Some brand/models are known to be "problematic" but they usually fail within the first couple months after their purchase. Good luck!

Jim
Click to expand...
Yea, mine lasted a whole 7 days. Man, those things were junk.
 
U

Unregistered

Guest
#9
#9
joy1 said:
yes doesnt work
Click to expand...
You basically have the take the box apart and replace a CAPACITOR (470 uf 35v). I bought the piece from Radio Schack for $1.58....doesn't hurt to try. The problem I have now is how in the world do I actually go about replacing it? I guess I need a soldering iron or some other tool which I don't have. I going now to search on google for ways to replace this thing without the iron.
 
MrPogi

MrPogi

Moderator, , Webmaster of Cache Free TV
Staff member
#10
#10
You WILL need a solder iron. Try Harbor Freight or Radio shack, pretty cheap. Also a bit of solder and solder wick.

If you decide to do it, we can walk you through it. If you know someone with the tool and skills, it's a one minute job.
 
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D

Dora

DTVUSA Rookie
#11
#11
Its the same tiime period for me - 2 weeks ago mine stopped working. When I aim the remote, the red light flashes but won't change to green. I've unplugged several times. Was the box only good for 2 years? I will buy the capacitor and be back for assistance. Thank you.
 
U

Unregistered

Guest
#12
#12
Mine got "No Signal"

It turns on and when I power cycled it the way customer service told me to do. By the way, APEX has no customer service; they did not help me or offer to replace or fix. They told me to buy a new one, another piece of their junk?

Still no signal, I will try to change the Cap, no risk now.
 
dkreichen1968

dkreichen1968

Moderator
Staff member
#14
#14
Fringe Reception said:
Guest,

I suggest you buy a Channel Master-7000 converter box which is built in Bulgaria rather than in red China.

Jim
Click to expand...
Jim,

Sorry, but the CM-7000 has been discontinued (though it is a good choice if you can find one). I'm currently watching the "Big Heavy Rock Hour" on "The Cool TV" on a Digital Stream Converter Box. Great picture, and mine is over 3 years old and works fine.

Dan
 
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M

maddog

Guest
#15
#15
I have the exact problem...but how do you know WHICH capacitor?

Unregistered said:
You basically have the take the box apart and replace a CAPACITOR (470 uf 35v). I bought the piece from Radio Schack for $1.58....doesn't hurt to try. The problem I have now is how in the world do I actually go about replacing it? I guess I need a soldering iron or some other tool which I don't have. I going now to search on google for ways to replace this thing without the iron.
Click to expand...
Hi there

I have the same issue with the red light always on. If you try to power on it flashes quickly and keeping your finger on the power also causes it to flash and you hear this high pitched thing coming from the power supply side. I'll gladly replace it but I don't know what part to get? Is it the yellow thingie?
 
MrPogi

MrPogi

Moderator, , Webmaster of Cache Free TV
Staff member
#17
#17
lloyd said:
Mine did the same thing and i tried to call Apex, but didn't get an answer.
Click to expand...
The price of a converter box is around $50. The cost of a new 32" HDTV - 720p, LED, is under $200 on sale. Converter boxes are poorly built and don't seem to last long, and your old SD analog TV is going to need replacement soon, anyway.

Do the math, and buy a new TV.
 
U

Unregistered

Guest
#18
#18
Did you figure out how to fix the box ours was working till today it powers on but no singnal just black screen with yellow words no signal QUOTE=Unregistered;92635]It turns on and when I power cycled it the way customer service told me to do. By the way, APEX has no customer service; they did not help me or offer to replace or fix. They told me to buy a new one, another piece of their junk?

Still no signal, I will try to change the Cap, no risk now.[/QUOTE]
 
G

Guest

Guest
#19
#19
My Apex comes on, the light is green, but my tv is just a snowey picture. How do I fix this. Please somone help me. Thanks.
 
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