app connection problem samsung note 5 - DirecTV

#1
every time i try to open the app, either connected to wifi or using my data, i get the a message that says something like "connection problem. relaunch the app." well, i have uninstalled the app at least a half-dozen times and apparently my "internet connection" is good enough to download and reinstall the app, but not run it...

This question, "app connection problem samsung note 5," is about DirecTV channels, programming, equipment, and sports.
 
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