ARRIS Model SBG6782-ACH and disconnection issues - Time Warner Internet

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This question is about "ARRIS Model SBG6782-ACH and disconnection issues", with Time Warner Cable internet and apps. We have a ARRI Model SBG6782-ACH and have had disconnection issues with our ROKU streaming even with Spectrum. Are the issues the wireless modem or something else?

ARRIS Model SBG6782-ACH and disconnection issues?
 
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