ARRIS SB6183 modem - I keep having issues with connection - Time Warner Internet

#1
This question is about "ARRIS SB6183 modem - I keep having issues with connection", with Time Warner Cable internet and apps. I have called Spectrum but they will not do anything to help since they will only deal with their own modems. My internet keeps dropping, only for a second, but enough for computers to not respond and sometimes get error message that there is no internet connection. Here is the error log from my modem. Any suggestions would be appreciated.



[TABLE]

Sat Jan 25 06:47:51 2020

Notice (6)

TLV-11 - unrecognized OID;CM-MAC=20:3d:66:9c:00:e8;CMTS-MAC=00:17:10:88:74:0d;CM-QOS=1.1;CM-VER=3.0;


Sat Jan 25 06:47:49 2020

Error (4)

Missing BP Configuration Setting TLV Type: 17.9;CM-MAC=20:3d:66:9c:00:e8;CMTS-MAC=00:17:10:88:74:0d;CM-QOS=1.1;CM-VER=3.0;


Sat Jan 25 06:47:49 2020

Error (4)

Missing BP Configuration Setting TLV Type: 17.8;CM-MAC=20:3d:66:9c:00:e8;CMTS-MAC=00:17:10:88:74:0d;CM-QOS=1.1;CM-VER=3.0;


Time Not Established

Notice (6)

Overriding MDD IP initialization parameters; IP provisioning mode = IPv6


Time Not Established

Critical (3)

SYNC Timing Synchronization failure - Failed to acquire FEC framing;CM-MAC=20:3d:66:9c:00:e8;CMTS-MAC=00:00:00:00:00:00;CM-QOS=1.0;CM-VER=3.0;


Time Not Established

Critical (3)

SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing;;CM-MAC=20:3d:66:9c:00:e8;CMTS-MAC=00:00:00:00:00:00;CM-QOS=1.0;CM-VER=3.0;


Time Not Established

Critical (3)

SYNC Timing Synchronization failure - Failed to acquire FEC framing;CM-MAC=20:3d:66:9c:00:e8;CMTS-MAC=00:00:00:00:00:00;CM-QOS=1.0;CM-VER=3.0;


Time Not Established

Critical (3)

SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing;;CM-MAC=20:3d:66:9c:00:e8;CMTS-MAC=00:00:00:00:00:00;CM-QOS=1.0;CM-VER=3.0;


Time Not Established

Critical (3)

SYNC Timing Synchronization failure - Failed to acquire FEC framing;CM-MAC=20:3d:66:9c:00:e8;CMTS-MAC=00:00:00:00:00:00;CM-QOS=1.0;CM-VER=3.0;


Time Not Established

Critical (3)

SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing;;CM-MAC=20:3d:66:9c:00:e8;CMTS-MAC=00:00:00:00:00:00;CM-QOS=1.0;CM-VER=3.0;


Time Not Established

Critical (3)

SYNC Timing Synchronization failure - Failed to acquire FEC framing;CM-MAC=20:3d:66:9c:00:e8;CMTS-MAC=00:00:00:00:00:00;CM-QOS=1.0;CM-VER=3.0;


Time Not Established

Critical (3)

SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing;;CM-MAC=20:3d:66:9c:00:e8;CMTS-MAC=00:00:00:00:00:00;CM-QOS=1.0;CM-VER=3.0;


Time Not Established

Critical (3)

SYNC Timing Synchronization failure - Failed to acquire FEC framing;CM-MAC=20:3d:66:9c:00:e8;CMTS-MAC=00:00:00:00:00:00;CM-QOS=1.0;CM-VER=3.0;


Time Not Established

Critical (3)

SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing;;CM-MAC=20:3d:66:9c:00:e8;CMTS-MAC=00:00:00:00:00:00;CM-QOS=1.0;CM-VER=3.0;


Time Not Established

Critical (3)

SYNC Timing Synchronization failure - Failed to acquire FEC framing;CM-MAC=20:3d:66:9c:00:e8;CMTS-MAC=00:00:00:00:00:00;CM-QOS=1.0;CM-VER=3.0;


Time Not Established

Critical (3)

SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing;;CM-MAC=20:3d:66:9c:00:e8;CMTS-MAC=00:00:00:00:00:00;CM-QOS=1.0;CM-VER=3.0;


Time Not Established

Critical (3)

SYNC Timing Synchronization failure - Failed to acquire FEC framing;CM-MAC=20:3d:66:9c:00:e8;CMTS-MAC=00:00:00:00:00:00;CM-QOS=1.0;CM-VER=3.0;


Time Not Established

Critical (3)

SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing;;CM-MAC=20:3d:66:9c:00:e8;CMTS-MAC=00:00:00:00:00:00;CM-QOS=1.0;CM-VER=3.0;


Time Not Established

Critical (3)

SYNC Timing Synchronization failure - Failed to acquire FEC framing;CM-MAC=20:3d:66:9c:00:e8;CMTS-MAC=00:00:00:00:00:00;CM-QOS=1.0;CM-VER=3.0;


Time Not Established

Critical (3)

TFTP Request Retries exceeded, CM unable to register


Time Not Established

Critical (3)

SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing;;CM-MAC=20:3d:66:9c:00:e8;CMTS-MAC=00:00:00:00:00:00;CM-QOS=1.0;CM-VER=3.0;


Time Not Established

Critical (3)

SYNC Timing Synchronization failure - Failed to acquire FEC framing;CM-MAC=20:3d:66:9c:00:e8;CMTS-MAC=00:00:00:00:00:00;CM-QOS=1.0;CM-VER=3.0;


Time Not Established

Critical (3)

SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing;;CM-MAC=20:3d:66:9c:00:e8;CMTS-MAC=00:00:00:00:00:00;CM-QOS=1.0;CM-VER=3.0;


Time Not Established

Critical (3)

SYNC Timing Synchronization failure - Failed to acquire FEC framing;CM-MAC=20:3d:66:9c:00:e8;CMTS-MAC=00:00:00:00:00:00;CM-QOS=1.0;CM-VER=3.0;


Time Not Established

Critical (3)

SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing;;CM-MAC=20:3d:66:9c:00:e8;CMTS-MAC=00:00:00:00:00:00;CM-QOS=1.0;CM-VER=3.0;


Time Not Established

Critical (3)

SYNC Timing Synchronization failure - Failed to acquire FEC framing;CM-MAC=20:3d:66:9c:00:e8;CMTS-MAC=00:00:00:00:00:00;CM-QOS=1.0;CM-VER=3.0;


Time Not Established

Critical (3)

SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing;;CM-MAC=20:3d:66:9c:00:e8;CMTS-MAC=00:00:00:00:00:00;CM-QOS=1.0;CM-VER=3.0;


Wed Jan 22 12:26:27 2020

Critical (3)

SYNC Timing Synchronization failure - Failed to acquire FEC framing;CM-MAC=20:3d:66:9c:00:e8;CMTS-MAC=00:00:00:00:00:00;CM-QOS=1.0;CM-VER=3.0;


Wed Jan 22 12:26:25 2020

Critical (3)

Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=20:3d:66:9c:00:e8;CMTS-MAC=00:17:10:88:74:0d;CM-QOS=1.1;CM-VER=3.0;


Wed Jan 22 12:26:24 2020

Critical (3)

SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing;;CM-MAC=20:3d:66:9c:00:e8;CMTS-MAC=00:17:10:88:74:0d;CM-QOS=1.1;CM-VER=3.0;


Wed Jan 22 12:26:23 2020

Critical (3)

Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=20:3d:66:9c:00:e8;CMTS-MAC=00:17:10:88:74:0d;CM-QOS=1.1;CM-VER=3.0;


Wed Jan 22 12:26:23 2020

Critical (3)

SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing;;CM-MAC=20:3d:66:9c:00:e8;CMTS-MAC=00:17:10:88:74:0d;CM-QOS=1.1;CM-VER=3.0;


Wed Jan 22 12:26:20 2020

Critical (3)

Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=20:3d:66:9c:00:e8;CMTS-MAC=00:17:10:88:74:0d;CM-QOS=1.1;CM-VER=3.0;


Wed Jan 22 12:26:20 2020

Critical (3)

SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing;;CM-MAC=20:3d:66:9c:00:e8;CMTS-MAC=00:17:10:88:74:0d;CM-QOS=1.1;CM-VER=3.0;


Wed Jan 22 12:26:19 2020

Critical (3)

Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=20:3d:66:9c:00:e8;CMTS-MAC=00:17:10:88:74:0d;CM-QOS=1.1;CM-VER=3.0;

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ARRIS SB6183 modem - I keep having issues with connection?
 
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