AT&T customer service - DirecTV

Why can't a large company like AT&T provide American clearly English speaking people on the customer service line so those of us born in America can get assistance in changing our service and getting information about new service without the hassle of speaking to reps we can't understand or where they can't understand us????? It's so frustrating!!!!! I've called 3 times and still unable to get proper help. Is there a location or direct number in the USA I can contact???

This question, "AT&T customer service," is about DirecTV channels, programming, equipment, and sports.