Audio issue, DVR recordings of CBS programs have no audio - Time Warner TV

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This question is about "Audio issue, DVR recordings of CBS programs have no audio", with Time Warner Cable TV and apps. There is no sound on recordings of CBS programming. With the start of the new fall 2016 tv season, all DVR recordings of CBS shows have no audio. No sound problems on other channels. CBS contact says it's a TWC issue. But I don't know for sure where the problem lies. I've rebooted everything. No joy.
I am using TWC with TiVo Roamio Pro DVR.


This topic covered Audio issue, DVR recordings of CBS programs have no audio, and TWC cable tv service.
 

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