Black box on TV screen - Is it my converter box?

[TimDelfromPalmdale]

I have the DTA800B1 converter box and it brings the chanels in but after a period of time it displays a black box in the lower portion of the televised picture. Why is this and how do I eliminate this.

 

[Trip]

Check the settings on your TV set. I've seen some where Teletext or something like that was enabled and started displaying a black box across portions of the bottom half of the screen.

(Just noticed when you posted relative to when I posted; I'm not usually that fast, just happened to check the forum at the right time. )

- Trip

 

[MrPogi]

Could your closed captioning be turned on? I have 2 of these boxes, they have a dedicated "CC" button on the remote. It's in the lower right of the number pad, the "-" button. Just press it until it displays "captions Off" to turn off the closed captions.

I suspect someone was playing with your settings and turned it on, and possibly set it to a service that has no data, or the text and background color have been set to black, thus it just shows just the black box. Go into your menu and reset the closed caption options (#4) to "default".

 

[Orrymain]

Let us know what it was, if you figure it out. I haven't seen that, either, and am curious to know what the cause was.

 

[n2rj]

It's most likely closed captioning. Check your TV's settings and turn it off (unless you're hearing impaired).

 

[FOX TV]

It could be the receiver or the TV set itself generating the box. Does it do it on all channels, or just some. I have seen situations where line 21, which is where the CC data rides on the main signal be low enough or distorted to where it displays the embedded back ground (The black box itself) but the distortion of the original signal would not allow decoding of the text itself.

 

[MrPogi]

That's right, it could be closed caption generated by the TV and not the converter box. Never thought about that!

 

[Guest]

I tried turning the CC off and it worked!!! Thanks guys! Thought I was gonna be out of $30 bucks (I bought if off Craig's list)

 

[Guest]

Thanks so much I found my RCA projection tv by the dumpster at a complex I was working at and it has been the best tv ever had we have been able to fix everything that has gone wrong by just google