Black box on TV screen - Is it my converter box?

#1
I have the DTA800B1 converter box and it brings the chanels in but after a period of time it displays a black box in the lower portion of the televised picture. Why is this and how do I eliminate this.
 

Trip

Moderator, , , Webmaster of: Rabbit Ears
Staff member
#2
Check the settings on your TV set. I've seen some where Teletext or something like that was enabled and started displaying a black box across portions of the bottom half of the screen.

(Just noticed when you posted relative to when I posted; I'm not usually that fast, just happened to check the forum at the right time. :) )

- Trip
 

MrPogi

Moderator, , Webmaster of Cache Free TV
Staff member
#3
Could your closed captioning be turned on? I have 2 of these boxes, they have a dedicated "CC" button on the remote. It's in the lower right of the number pad, the "-" button. Just press it until it displays "captions Off" to turn off the closed captions.

I suspect someone was playing with your settings and turned it on, and possibly set it to a service that has no data, or the text and background color have been set to black, thus it just shows just the black box. Go into your menu and reset the closed caption options (#4) to "default".
 

FOX TV

Contributor
#6
It could be the receiver or the TV set itself generating the box. Does it do it on all channels, or just some. I have seen situations where line 21, which is where the CC data rides on the main signal be low enough or distorted to where it displays the embedded back ground (The black box itself) but the distortion of the original signal would not allow decoding of the text itself.
 

MrPogi

Moderator, , Webmaster of Cache Free TV
Staff member
#7
That's right, it could be closed caption generated by the TV and not the converter box. Never thought about that!
 
G

Guest

Guest
#8
I tried turning the CC off and it worked!!! Thanks guys! Thought I was gonna be out of $30 bucks (I bought if off Craig's list)
 
G

Guest

Guest
#9
Thanks so much I found my RCA projection tv by the dumpster at a complex I was working at and it has been the best tv ever had we have been able to fix everything that has gone wrong by just google
 

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