BOX QUITS WORKING EVERY SO OFTEN - XFinity

#1
About every 2 weeks the box cuts off and gives the message, service unavailable, call an 800 number.

I have learned to just unplug it for 30 sec and it reboots but this is an inconvience espcially in the middle of a movie.
Why does it do this every 2 or three weeks?


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