cable box stops working - XFinity

I have a regular cable box in my bedroom. I'll be watching TV and then after about 10-15 minutes it goes gray. If I unplug the box and plug it back in it usually comes back on. I have checked all the wires, plugs, etc. I still have the same problem and it gets quite annoying having to do this over and over. I've had this box for almost a year now. The first box I got was replaced as it was faulty when we first got Comcast. Any suggestions? Should I call a tech or what?

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