Cable Line Not Buried. - XFinity

#1
Hello I had comcast installed about four weeks ago and the line running across my yard is still not buried. The ground is not frozen at all here, in fact its wet and would be very easy to bury myself. When will this get buried? Everytime I call comcast they say 10-15 days and thats all they can tell me? Going on day 24....
 
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