Caller ID on Phillips DVR - DirecTV DVR

For Caller ID on Phillips DVR, relating to DirecTV DVRs and receivers. Can anyone out there tell me why the basic 300 series receiver has caller ID capabilities but the more expensive DVR doesn't? I can't find it anywhere on my DVR. I just switched over from Dish network recently, and I'm starting to think I made the wrong decision. Other than a better, cheaper DVR, Dish wins hands down. Use to lose my signal for 2 minutes when a storm came through but now it's 30 minutes plus. Guide is much slower than Dish too.

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