Can't connect to DVR via app - DirecTV

#1
My service was installed yesterday. I downloaded the app and can view live and on demand programming but can't connect to the Mobile DVR with any of my mobile devices. I get an error message (212). I have an HR54. I'm on the same home wifi network.


This question, "Can't connect to DVR via app," is about DirecTV channels, programming, equipment, and sports.
 

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