Charter Cable Complaint about price increases

#1
Charter just took away a bunch of channels from my lineup and now if I want those channels I have to pay 5.00 a month for the chance to watch them.

I have 4 tvs so that is quite a increase in monthly fees. As well when it goes off promotion that is another $20. Plus it is getting to be very costly in these times we're in.
 

Fringe Reception

Super Moderator, Chief Content Editor
Staff member
#2
:welcome: Virginia,

Would you concider using FREE over-the-air reception? I receive over 30 free channels here and basic systems are not very expensive to setup.

If you are interested, please go to the TV Fool website and enter your address. Be sure to include the maximum possible antenna height you could have above ground level. The website will automatically conceal your personal information. Then, post the resulting URL here and we can determine the channels you are likely to receive, FREE.

Jim
 
#3
Yes, I've seen free TV but it does not compare to what I was getting on cable. I just want my channels back. You say you have 30 free channels, but how many of them are actually watchable? You get the major networks and some channels that show old TV shows. Not what I call a lot to chose from.
 

Fringe Reception

Super Moderator, Chief Content Editor
Staff member
#5
Virginia,

How many are watchable? That is TOO FUNNY!

We enjoy ABC, NBC, CBS, FOX, PBS and even Telemundo here, FREE. We have SIX different PBS feeds available 24/7 so we can watch Antique Roadshow, or Cooking with some guy or World War 2 or This Old House or Masterpiece theater or ... any time around the clock.

Having the Fox Weather Channel 24/7 was nice to have this winter as is the camera on our State Legislature at the Capitol, so we can keep eyes on those who want to raise our taxes here.

We also receive free ---RTV, ANTENNA TV and THIS TV. We like classic shows.

How many are "watchable"? ALL of them in crystal clear SD or HD from the major network feeds, which we receive here CLEARER compared to either cable or satellite.

I'm not sure what you want to see on your TV: we enjoyed the entire NFL Season on three different channels from pre-games to the Superbowl and the Daytona 500, FREE.

If you want to watch someone knit, you will have to pay to watch a knitting channel. If you want to watch someone else fish, you will have to pay for a fishing channel. If you want to watch someone else feck, you will have to pay for a porn channel.

Sorry, those are not currently available to you FREE over the air.

I suggest you stay with your paid subscriptions and stop whining about Charter: they are in business to take your money, not necessarily to make you completely happy -only part-way, so you keep giving them your money in spite of being annoyed with them. Imagine that.

... "and the band played on" ... (From the song Ball of Confusion)

Jim
 
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MrPogi

Moderator, , Webmaster of Cache Free TV
Staff member
#6
If you want to watch someone else fish, you will have to pay for a fishing channel.
I get the "Untamed Sports" Channel. I can watch someone else fish for free.
I'm sure someone enjoys it. But, I'd rather have a 24/7 news channel myself.

Now, for the OP, Is Dish Network or DirecTV an option, and do they have what you want for less? I would suggest Dish as the least expensive option. You could also cut the number of sets you pay set top box rental fees on, and just get basic cable on those TVs.

And don't forget: when the promotion ends, call Charter and tell them you're considering switching to Dish unless they can give you a deal. 9 times out of 10, you will get a deal.
 

n2rj

Moderator
Staff member
#7
Yes, I've seen free TV but it does not compare to what I was getting on cable. I just want my channels back. You say you have 30 free channels, but how many of them are actually watchable? You get the major networks and some channels that show old TV shows. Not what I call a lot to chose from.
So then you are back to pay TV. Either pay the cable provider or go to satellite.
 

dkreichen1968

Moderator
Staff member
#8
It's one of those things, if you want specific channels, and they aren't available free over the air (clear digital picture and sound) and the pay-tv provider charges extra for them, then you need to find another provider who offers the same channels for less (with the package system that may be easyer said than done) or buck up and pay. Like Pogi said, threatening to leave can help. I'm happy with the 22 going on 23 channels I have now for free. And yes, I watch every one of them, and if I didn't they wouldn't be in my channel line up (there are at least 6 different spanish language channels). ABC, NBC, CBS, FOX, CW, My, and PBS in HD. ThisTV, Create, NBC-Universal Sports, KBDI+, MegaHertz Worldview, Antenna TV, and two local weather channels in SD. Local channels from two markets. "The Cool TV" on it's way, and if I moved my antenna outdoors I could get more (KDCO & MTV-Tr3s). So, I don't see the reasoning behind paying for TV, at least not in my situation.
 
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tiffany

DTVUSA Rookie
#9
I get the "Untamed Sports" Channel. I can watch someone else fish for free.
I'm sure someone enjoys it. But, I'd rather have a 24/7 news channel myself.

Now, for the OP, Is Dish Network or DirecTV an option, and do they have what you want for less? I would suggest Dish as the least expensive option. You could also cut the number of sets you pay set top box rental fees on, and just get basic cable on those TVs.

And don't forget: when the promotion ends, call Charter and tell them you're considering switching to Dish unless they can give you a deal. 9 times out of 10, you will get a deal.
Didn't realize that was even possible. I'll have to check into satellite pricing too, it looks like they have a deal right now for under $30 a month.
 
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#10
Virginia,

How many are watchable? That is TOO FUNNY!

We enjoy ABC, NBC, CBS, FOX, PBS and even Telemundo here, FREE. We have SIX different PBS feeds available 24/7 so we can watch Antique Roadshow, or Cooking with some guy or World War 2 or This Old House or Masterpiece theater or ... any time around the clock.

Having the Fox Weather Channel 24/7 was nice to have this winter as is the camera on our State Legislature at the Capitol, so we can keep eyes on those who want to raise our taxes here.

We also receive free ---RTV, ANTENNA TV and THIS TV. We like classic shows.

How many are "watchable"? ALL of them in crystal clear SD or HD from the major network feeds, which we receive here CLEARER compared to either cable or satellite.

I'm not sure what you want to see on your TV: we enjoyed the entire NFL Season on three different channels from pre-games to the Superbowl and the Daytona 500, FREE.

If you want to watch someone knit, you will have to pay to watch a knitting channel. If you want to watch someone else fish, you will have to pay for a fishing channel. If you want to watch someone else feck, you will have to pay for a porn channel.

Sorry, those are not currently available to you FREE over the air.

I suggest you stay with your paid subscriptions and stop whining about Charter: they are in business to take your money, not necessarily to make you completely happy -only part-way, so you keep giving them your money in spite of being annoyed with them. Imagine that.

... "and the band played on" ... (From the song Ball of Confusion)

Jim
I'm not here to say one is better than the other. I am stating my opinion. I didn't realize this forum was sooooooo pro antenna TV when I signed up. I could care less about having 6 PBS' but you probably think the type of TV I watch is lowbrow anyway, but like I said I'm not here to judge. I'm just looking for help.
 

dkreichen1968

Moderator
Staff member
#12
Another option if you have a broadband connection is SkyAngel, you pay $190 for the receiver and then you can get the Family package which includes NFL Network, MLB Network, Halmark, Recipe TV, Pets TV, Fox News, etc. for $20 a month. I have no idea what picture quality looks like.

Channel Line-Up Information and Videos
 
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MrPogi

Moderator, , Webmaster of Cache Free TV
Staff member
#13
Originally Posted by tiffany

Didn't realize that was even possible. I'll have to check into satellite pricing too, it looks like they have a deal right now for under $30 a month.


I'm going to try the same!
just realize, you may succeed at getting a discount, but the prices will always rise, and you'll have to go back every time your deal ends and ask for it again.
 

MrPogi

Moderator, , Webmaster of Cache Free TV
Staff member
#14
I'm not here to say one is better than the other. I am stating my opinion. I didn't realize this forum was sooooooo pro antenna TV when I signed up. I could care less about having 6 PBS' but you probably think the type of TV I watch is lowbrow anyway, but like I said I'm not here to judge. I'm just looking for help.
A lot of us are Pro-Antenna TV, but most of us have had cable or satellite at some time, or even still do.
Most of the "Antenna Heads" here (Myself included!) got tired of Pay TV's never ending increases, reductions in service, and poor customer service and just decided it wasn't worth the money and aggravation.

But, we do know about all the pay TV tricks and tips to get the most from pay TV. We even have some employees of pay TV services on the forum... Stick around, there's a lot of good things going on here, Virginia.
 

DanB_DISH

DTVUSA Member
#15
Virgina/Tiffany, our prices for the Americas top 120, 200 and 250 are locked until February of 2013! If either of you would like to come over to DISH Network or have any questions just let us know! We'd love to have you!
 
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n2rj

Moderator
Staff member
#17
I'm not here to say one is better than the other. I am stating my opinion. I didn't realize this forum was sooooooo pro antenna TV when I signed up. I could care less about having 6 PBS' but you probably think the type of TV I watch is lowbrow anyway, but like I said I'm not here to judge. I'm just looking for help.
We understand. I too can't really give up pay TV because my wife watches Food Network and HGTV. I also like Discovery, NatGeo and the news channels.

Like I said, you have little choice if you really want to keep the channels. Either you stay with cable, go to satellite or if you're lucky you'll have FiOS or U-Verse available. If you need just the programming, don't mind it being delayed for a while you can use a combination of over the air (antenna) TV and Netflix/Hulu or similar. But if you need specific channels you'll have to get them from a pay TV provider.
 
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