Closed Captioning - DirecTV DVR

For DirecTV TV services which include DVRs and receivers, Closed Captioning Since the latest upgrade, the closed captioning on my primary TV operates sporatically while the bedroom TV works fine. I go thru the motions of turning the CC on and off with no result. Occaisionally, it will show an option of "English" with no results. My TV is a Panasonic Plasma. Any suggestions? Thanks.
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