Closed captioning - DirecTV

#1
New software downloaded to my U-Verse boxes totally messed up the closed captioning function. When I initially called tech support, it was suggested I replace the modem. I did, but only got it on SD channels, the infomercial channels(SD and HD), the CBS and CW affiliates(SD & HD), the premium channels(English on SD, Spanish on HD), and the ABC affiliate shows Spanish captions(SD & HD). Also, sometimes, what captions had been disappearing from the screen have to be turned on. Do my cable boxes need replacing? Will it be costly?

This question, "Closed captioning," is about DirecTV channels, programming, equipment, and sports.
 

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