code 927 for playing on deman programs - DirecTV

I have requested on demand programs for TNT and everytime I play them I get this code 927 saying it cannot be played back. I keep being told DTV is working on it this this is going on now for 3 days? When will it be fixed?

This question, "code 927 for playing on deman programs," is about DirecTV channels, programming, equipment, and sports.

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