comcast program guide for wdtv detroit world channel incorrect - XFinity

#1
Ever since station wdtv detroit added an additional kids channel - 290 - on comcast's lineup Jan 15-16, 2017, their world channel - 287 - is showing incorrect program information on the comcast program guide. Instead of world programming info, it's showing kids lineup info. Very frustrating - only way to know what's on 287's 'world' is to actually turn to it - no way to know what's coming up / plan - we're missing out on our programs!
Calls /emails to both wdtv and comcast over the past two weeks asking for this to be resolved have not corrected the problem.
Two weeks ago wdtv stated they were 'working' on it and it would be resolved in 'two to three days' - NOT!
Comcast keeps 'issuing a ticket' and then 'closing it' without ANY RESOLUTION.
WHY OH WHY CAN'T WDTV / COMCAST TALK TO ONE ANOTHER AND FIX THIS!!!


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