Constant Dropped Service - Missing BP Configuration Setting TLV Type: 17.9 - Time Warner Internet

#1
This question is about "Constant Dropped Service - Missing BP Configuration Setting TLV Type: 17.9", with Time Warner Cable internet and apps. My connection has continuous issues, ever since I had Spectrum installed. It drops the connection frequently. I purchased a Netgear modem and returned the Spectrum modem, thinking the hardware may be the issue... it wasn't. Tired of dropping connections... can anyone see an issue based on my logs? Thank you.





[TABLE]

Time

Priority

Description



2018-8-22, 15:36:14

Warning (5)

Dynamic Range Window violation


2018-8-22, 16:28:08

Critical (3)

Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=b0:b9:8a:76:ef:a8;CMTS-MAC=00:01:5c:6b:fa:69;CM-QOS=1.1;CM-VER=3.0;


2018-8-22, 16:29:00

Critical (3)

Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=b0:b9:8a:76:ef:a8;CMTS-MAC=00:01:5c:6b:fa:69;CM-QOS=1.1;CM-VER=3.0;


2018-8-22, 16:29:22

Critical (3)

No Ranging Response received - T3 time-out;CM-MAC=b0:b9:8a:76:ef:a8;CMTS-MAC=00:01:5c:6b:fa:69;CM-QOS=1.0;CM-VER=3.0;


2018-8-22, 16:29:46

Notice (6)

Overriding MDD IP initialization parameters; IP provisioning mode = IPv6


2018-8-22, 16:30:00

Error (4)

Missing BP Configuration Setting TLV Type: 17.8;CM-MAC=b0:b9:8a:76:ef:a8;CMTS-MAC=00:01:5c:6b:fa:69;CM-QOS=1.1;CM-VER=3.0;


2018-8-22, 16:30:00

Error (4)

Missing BP Configuration Setting TLV Type: 17.9;CM-MAC=b0:b9:8a:76:ef:a8;CMTS-MAC=00:01:5c:6b:fa:69;CM-QOS=1.1;CM-VER=3.0;


2018-8-22, 16:33:07

Critical (3)

Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=b0:b9:8a:76:ef:a8;CMTS-MAC=00:01:5c:6b:fa:69;CM-QOS=1.1;CM-VER=3.0;


2018-8-22, 16:33:59

Critical (3)

Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=b0:b9:8a:76:ef:a8;CMTS-MAC=00:01:5c:6b:fa:69;CM-QOS=1.1;CM-VER=3.0;


2018-8-22, 16:34:15

Critical (3)

No Ranging Response received - T3 time-out;CM-MAC=b0:b9:8a:76:ef:a8;CMTS-MAC=00:01:5c:6b:fa:69;CM-QOS=1.0;CM-VER=3.0;


2018-8-22, 16:34:27

Notice (6)

Overriding MDD IP initialization parameters; IP provisioning mode = IPv6


2018-8-22, 16:34:40

Error (4)

Missing BP Configuration Setting TLV Type: 17.8;CM-MAC=b0:b9:8a:76:ef:a8;CMTS-MAC=00:01:5c:6b:fa:69;CM-QOS=1.1;CM-VER=3.0;


2018-8-22, 16:34:40

Error (4)

Missing BP Configuration Setting TLV Type: 17.9;CM-MAC=b0:b9:8a:76:ef:a8;CMTS-MAC=00:01:5c:6b:fa:69;CM-QOS=1.1;CM-VER=3.0;

[/TABLE]



[TABLE]

Startup Procedure


[TABLE]

Procedure

Status

Comment


Acquire Downstream Channel

567000000 Hz

Locked


Connectivity State

OK

Operational


Boot State

OK

Operational


Security

Enabled

BPI+


IP Provisioning Mode

IPv6 Only

ipv6Only(1)

[/TABLE]



Downstream Bonded Channels


[TABLE]

Channel

Lock Status

Modulation

Channel ID

Frequency

Power

SNR

Correctables

Uncorrectables


1

Locked

QAM256

2

567000000 Hz

5.3 dBmV

39.6 dB

55178

69410


2

Locked

QAM256

3

573000000 Hz

5.3 dBmV

39.7 dB

54804

68867


3

Locked

QAM256

4

579000000 Hz

5.2 dBmV

39.6 dB

54362

68009


4

Locked

QAM256

5

585000000 Hz

5.2 dBmV

39.6 dB

53024

67856


5

Locked

QAM256

8

603000000 Hz

4.9 dBmV

39.4 dB

53259

67441


6

Locked

QAM256

9

609000000 Hz

4.7 dBmV

39.4 dB

52183

67332


7

Locked

QAM256

10

615000000 Hz

4.5 dBmV

39.3 dB

53550

64985


8

Locked

QAM256

11

621000000 Hz

4.4 dBmV

39.3 dB

51720

65364


9

Locked

QAM256

12

627000000 Hz

4.1 dBmV

39.1 dB

51139

63662


10

Locked

QAM256

13

633000000 Hz

4.1 dBmV

39.2 dB

50798

63586


11

Locked

QAM256

16

651000000 Hz

3.7 dBmV

39 dB

50073

63912


12

Locked

QAM256

18

663000000 Hz

3.3 dBmV

38.6 dB

48048

61148


13

Locked

QAM256

20

675000000 Hz

3.1 dBmV

38.1 dB

47627

59208


14

Locked

QAM256

24

699000000 Hz

2.7 dBmV

38.1 dB

48494

59453


15

Locked

QAM256

25

705000000 Hz

2.5 dBmV

38 dB

297586

93874


16

Locked

QAM256

28

735000000 Hz

1.3 dBmV

37 dB

48298

60304

[/TABLE]



Upstream Bonded Channels


[TABLE]

Channel

Lock Status

US Channel Type

Channel ID

Symbol Rate

Frequency

Power


1

Locked

ATDMA

89

5120 Ksym/sec

17800000 Hz

42 dBmV


2

Locked

ATDMA

90

5120 Ksym/sec

24200000 Hz

42 dBmV


3

Locked

ATDMA

91

5120 Ksym/sec

30600000 Hz

42.3 dBmV


4

Locked

ATDMA

92

5120 Ksym/sec

37000000 Hz

42.5 dBmV

[/TABLE]

[/TABLE]

Constant Dropped Service - Missing BP Configuration Setting TLV Type: 17.9?
 
Top