Continuous T3 timeouts since last night (NYC) - Time Warner Internet

#1
This question is about "Continuous T3 timeouts since last night (NYC)", with Time Warner Cable internet and apps. I'm on Spectrum/TWC in NYC and since last night have been having continuous T3 timeouts:



[TABLE]

Date Time

Event ID

Event Level

Description


10/18/2018 10:37

82000200

3

No Ranging Response received - T3 time-out;CM-MAC=50:95:51:48:2d:aa;CMTS-MAC=00:17:10:87:93:8f;CM-QOS=1.1;CM-VER=3.0;


10/18/2018 10:37

73040200

3

TLV-11 - Illegal Set operation failed;CM-MAC=50:95:51:48:2d:aa;CMTS-MAC=00:17:10:87:93:8f;CM-QOS=1.1;CM-VER=3.0;


10/18/2018 10:37

73025103

3

Registration RSP rejected unspecified reason;CM-MAC=50:95:51:48:2d:aa;CMTS-MAC=00:17:10:87:93:8f;CM-QOS=1.1;CM-VER=3.0;


10/18/2018 10:37

73027100

4

T6 Timeout and retries exceeded;CM-MAC=50:95:51:48:2d:aa;CMTS-MAC=00:17:10:87:93:8f;CM-QOS=1.1;CM-VER=3.0;


10/18/2018 10:37

73000200

3

REG RSP not received;CM-MAC=50:95:51:48:2d:aa;CMTS-MAC=00:17:10:87:93:8f;CM-QOS=1.1;CM-VER=3.0;


10/18/2018 10:39

82000200

3

No Ranging Response received - T3 time-out;CM-MAC=50:95:51:48:2d:aa;CMTS-MAC=00:17:10:87:93:8f;CM-QOS=1.1;CM-VER=3.0;


10/18/2018 10:39

73040200

3

TLV-11 - Illegal Set operation failed;CM-MAC=50:95:51:48:2d:aa;CMTS-MAC=00:17:10:87:93:8f;CM-QOS=1.1;CM-VER=3.0;


10/18/2018 10:39

82000200

3

No Ranging Response received - T3 time-out;CM-MAC=50:95:51:48:2d:aa;CMTS-MAC=00:17:10:87:93:8f;CM-QOS=1.1;CM-VER=3.0;


10/18/2018 10:40

82000300

3

Ranging Request Retries exhausted;CM-MAC=50:95:51:48:2d:aa;CMTS-MAC=00:17:10:87:93:8f;CM-QOS=1.1;CM-VER=3.0;


10/18/2018 10:40

82000600

3

Unicast Maintenance Ranging attempted - No response - Retries exhausted;CM-MAC=50:95:51:48:2d:aa;CMTS-MAC=00:17:10:87:93:8f;CM-QOS=1.1;CM-VER=3.0;


10/18/2018 10:40

82000200

3

No Ranging Response received - T3 time-out;CM-MAC=50:95:51:48:2d:aa;CMTS-MAC=00:17:10:87:93:8f;CM-QOS=1.1;CM-VER=3.0;


10/18/2018 10:40

82000300

3

Ranging Request Retries exhausted;CM-MAC=50:95:51:48:2d:aa;CMTS-MAC=00:17:10:87:93:8f;CM-QOS=1.1;CM-VER=3.0;


10/18/2018 10:40

82000600

3

Unicast Maintenance Ranging attempted - No response - Retries exhausted;CM-MAC=50:95:51:48:2d:aa;CMTS-MAC=00:17:10:87:93:8f;CM-QOS=1.1;CM-VER=3.0;


10/18/2018 10:40

82000300

3

Ranging Request Retries exhausted;CM-MAC=50:95:51:48:2d:aa;CMTS-MAC=00:17:10:87:93:8f;CM-QOS=1.1;CM-VER=3.0;


10/18/2018 10:40

82000600

3

Unicast Maintenance Ranging attempted - No response - Retries exhausted;CM-MAC=50:95:51:48:2d:aa;CMTS-MAC=00:17:10:87:93:8f;CM-QOS=1.1;CM-VER=3.0;


10/18/2018 10:40

82000300

3

Ranging Request Retries exhausted;CM-MAC=50:95:51:48:2d:aa;CMTS-MAC=00:17:10:87:93:8f;CM-QOS=1.1;CM-VER=3.0;


10/18/2018 10:40

82000600

3

Unicast Maintenance Ranging attempted - No response - Retries exhausted;CM-MAC=50:95:51:48:2d:aa;CMTS-MAC=00:17:10:87:93:8f;CM-QOS=1.1;CM-VER=3.0;


10/18/2018 10:40

82000200

3

No Ranging Response received - T3 time-out;CM-MAC=50:95:51:48:2d:aa;CMTS-MAC=00:17:10:87:93:8f;CM-QOS=1.1;CM-VER=3.0;


10/18/2018 10:41

73040200

3

TLV-11 - Illegal Set operation failed;CM-MAC=50:95:51:48:2d:aa;CMTS-MAC=00:17:10:87:93:8f;CM-QOS=1.1;CM-VER=3.0;


10/18/2018 10:41

82000200

3

No Ranging Response received - T3 time-out;CM-MAC=50:95:51:48:2d:aa;CMTS-MAC=00:17:10:87:93:8f;CM-QOS=1.1;CM-VER=3.0;

[/TABLE]



Here are my power specs:



Downstream

[TABLE]

DCID

Freq

Power

SNR

Modulation

Octets

Correcteds

Uncorrectables


Downstream 1

24

417.00 MHz

4.50 dBmV

38.98 dB

256QAM

11201788

14

0


Downstream 2

2

285.00 MHz

-2.50 dBmV

38.98 dB

256QAM

6343389

0

0


Downstream 3

3

291.00 MHz

-2.40 dBmV

38.61 dB

256QAM

6318123

0

0


Downstream 4

4

297.00 MHz

-2.20 dBmV

38.61 dB

256QAM

6318294

0

0


Downstream 5

5

303.00 MHz

-2.30 dBmV

37.64 dB

256QAM

6351197

0

0


Downstream 6

6

309.00 MHz

-2.40 dBmV

37.64 dB

256QAM

6343395

0

0


Downstream 7

7

315.00 MHz

-2.20 dBmV

38.61 dB

256QAM

6492280

0

0


Downstream 8

8

321.00 MHz

-2.00 dBmV

38.61 dB

256QAM

6382857

0

0


Downstream 9

9

327.00 MHz

-1.50 dBmV

38.61 dB

256QAM

6295988

0

0


Downstream 10

10

333.00 MHz

-1.00 dBmV

38.61 dB

256QAM

6435402

6

0


Downstream 11

11

339.00 MHz

-0.90 dBmV

37.64 dB

256QAM

6438426

0

0


Downstream 12

12

345.00 MHz

-0.60 dBmV

38.98 dB

256QAM

6369074

0

0


Downstream 13

13

351.00 MHz

-0.60 dBmV

38.61 dB

256QAM

6416486

0

0


Downstream 14

14

357.00 MHz

-0.30 dBmV

38.61 dB

256QAM

6396584

0

0


Downstream 15

15

363.00 MHz

0.00 dBmV

38.61 dB

256QAM

6460483

16

0


Downstream 16

16

369.00 MHz

0.30 dBmV

38.61 dB

256QAM

6432252

0

0


Downstream 17

17

375.00 MHz

1.40 dBmV

38.98 dB

256QAM

7194597

5

0


Downstream 18

18

381.00 MHz

1.30 dBmV

37.64 dB

256QAM

7178396

0

0


Downstream 19

19

387.00 MHz

2.20 dBmV

38.98 dB

256QAM

7129724

15

0


Downstream 20

20

393.00 MHz

3.40 dBmV

38.98 dB

256QAM

7099933

3

0


Downstream 21

21

399.00 MHz

3.40 dBmV

38.98 dB

256QAM

7060957

0

0


Downstream 22

22

405.00 MHz

4.00 dBmV

38.98 dB

256QAM

7083795

0

0


Downstream 23

23

411.00 MHz

4.80 dBmV

38.98 dB

256QAM

7066852

0

0


Downstream 24

1

279.00 MHz

-2.20 dBmV

38.98 dB

256QAM

6500266

2

0

[/TABLE]
[TABLE]

Reset FEC Counters

[/TABLE]

Upstream

[TABLE]

UCID

Freq

Power

Channel Type

Symbol Rate

Modulation


Upstream 1

2

24.20 MHz

38.75 dBmV

DOCSIS2.0 (ATDMA)

5120 kSym/s

64QAM


Upstream 2

4

37.00 MHz

38.75 dBmV

DOCSIS2.0 (ATDMA)

5120 kSym/s

64QAM


Upstream 3

3

30.60 MHz

38.75 dBmV

DOCSIS2.0 (ATDMA)

5120 kSym/s

64QAM


Upstream 4

1

19.40 MHz

38.75 dBmV

DOCSIS1.x (TDMA)

2560 kSym/s

16QAM

[/TABLE]



[TABLE]

Status

[/TABLE]
[TABLE]

System Uptime:

0 d: 1 h: 01 m


Computers Detected:

staticCPE(1), dynamicCPE(1)


CM Status:

OPERATIONAL


Time and Date:

Thu 2018-10-18 10:58:45

[/TABLE]



I called tech support but will have to wait until tomorrow for an engineer. In the meantime I was hoping I could get some insight into what is going on from the experts here. Is my upstream power level too low?

Continuous T3 timeouts since last night (NYC)?
 
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