Controlling DVR using Front Panel Buttons - XFinity

#1
My system is not working. The remote does not work at all to control the DVR (Cisco RNG200n), but it works fine for the TV. Comcast support said there is a problem somewhere, that the DVR is not responding to control signals from the main office, etc. They are sending a tech out January 7th. (sigh)

I would like to just watch everything recorded since, if the DVR might get replaced, I don't want to lose what I have not seen. Is it possible to use the DVR front panel buttons to control the DVR, like I am using the remote?

I can only use the default item for each page that I am on when I use the List Button. The Volume and Channel controls change the channel and adjust the volume and not change to another program or fast forward, etc. Is this possible ?



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