Customer Care at Comcast Xfinity - XFinity

Why is there so little response from identified support personnel to questions raised on the forum pages? Is this system provided merely to give us a place to vent?

I have now also had several contacts with India regarding issues which they have said are resolved which clearly have not been touched. This customer support system rivals Verizon's for "worst offshore support system" in the telephonic communication category.

This question, "Customer Care at Comcast Xfinity," is about XFinity-Comcast TV Television Apps.

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