Customer Complaints - DirecTV

Good morning, i have had a year full of issues with billing from your company. I was told yesterday the only way to send in a complaint was via mail. there was not an email available. Can you please confirm if that information is correct? I am a NC client and was first told to mail a letter to a GA site. I then asked the associate if that was correct, she gave me an address in Asheville NC. it feels like i get the run-around with this company and am not sure what to trust. The address she gave me is 891 Patton Avenue, Suite 1, Asheville NC 28806. If there is also an email address or site I should send my letter to, please let me know.

Jessica S.

This question, "Customer Complaints," is about DirecTV channels, programming, equipment, and sports.