Customer service - DirecTV

Why does ATT say ATT CARES? They don't! I've gotten Tue worst service in the last 2 years, it gets worse. They respond to others on social media after my posts. Why? A case mgr forom Dtv hung up on me while discussing my issue. ATT CARES? Thats just talk, just words. No action.

This question, "Customer service," is about DirecTV channels, programming, equipment, and sports.

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